FAQ

Bridal Appointment

Tuesday-Wednesday 10:00am-5:00pm (last appointment is 3:30pm)
Thursday 1:00pm-7:00pm (last appointment is 5:30pm)
Friday 10:00am-6:00pm (last appointment is 4:30pm)
Saturday 10:00am-5:30pm (last appointment is 4:00pm)

Yes! In order to provide the best experience for our brides we do require an appointment so that one of our amazing BE consultants is available to assist you in finding a wedding gown. We do our best to accommodate walk-in customers whenever possible, however, our scheduled appointments will always take priority. You can request an appointment on our website or by calling our boutique at 310-326-2820.

Our wedding gowns range in price from $1400 - $5,000, with the majority of our gowns falling between the $1,800 - $3,500 range. Please keep in mind, the costs of gowns do NOT include alterations. Most brides will need additional alterations. If you are concerned about your budget, just ask your consultant. We are happy to guide you through what might work best for you WITH alterations in mind. 

You may wear whatever makes you comfortable underneath the gowns, but we do require underwear. Heels are not necessary, most brides opt to go barefoot for ease of walking in a longer gown.

Bridal appointments are 90 minutes long. Try-on Appointments (when YOUR gown arrives) are 30 minutes long.

1st alterations appointments are 1 hour long

2nd alterations appointments are 30 minutes long.

We do not require a full payment, although your more than welcome to pay the full balance up front. We do require a 60% down payment at the time your dress is ordered. The remaining 40% is due upon gown arrival. Once your order is submitted, no changes or cancellations can be made since all gowns are made-to-order.

Tipping your Bridal Consultant is never expected but always appreciated. Your tip, if you choose to do so, goes directly to your consultant for the service and experience they provided during your appointment.

Trunk shows are a designated time when we have access to the entire collection of the designer’s recent line that we may not typically carry in store. The trunk shows only last a couple of days so we recommend you book early if one of your favorite designers will be featured. Discounts apply on trunk show merchandise during the trunk show dates only.

A designer preview show is an amazing opportunity to see never-before-seen gowns from the designer that are due to be released the following year. Many of these gowns are also designer show exclusives and will not be available after the event ends. At select shows, a Designer and/or Executive from the designer will be in attendance so a bride can talk with them about the inspiration, trends, and details behind the wedding dresses in the collection. Call as early as possible, as appointments book quickly.

Bridal Timelines

We recommend starting the search for your wedding gown 1 year in advance. It is important to have a wedding date and venue set as well so you can choose a gown that fully captures your vision for the day and that we can ensure we can order for you in a timely manner.

While options are more limited with a shorter timeline, we do have several solutions:

 

Stock Availability: Some designers have stock available that can arrive in as little as 4 weeks to 3 months, depending on the style. (Standard timelines are 4–6 months)

Rush Orders: Many designers offer rush options ranging from 4–12 weeks (additional fees apply).

Off-the-Rack Samples: We do have a limited selection of gowns available for immediate purchase, though not every gown in the store can be sold off the floor. We’ll always do our best to show you what we have and show you the sample options that are available in your size and style.

No matter your timeline, our team will do everything possible to help you find your dream gown. Prices range from $1,500–$5,000, and we’ll guide you toward the best options based on your timeline, size, and style preferences.

We suggest ordering your gown 8-9 months before your wedding date.  Most wedding gowns take approximately 5-6 months to order.  In most cases, each wedding gown is treated as a special order, meaning that production will not begin on your gown until the order is placed.  You will also want to allow for alterations to be done once your gown arrives.  If your wedding is more than a year away, we recommend waiting a bit.  Styles and taste changes and gowns can be discontinued.

Made-to-order gowns typically take 4–6 months to arrive, depending on the designer. Please note that all gowns are manufactured overseas, and delivery dates are estimated, not guaranteed. We recommend allowing extra time for both delivery and alterations.

Currently, we’re suggesting ordering a veil and other hair accessories or jewelry the day you say “YES to the dress”. This is in part due to the current standard shipping times. Accessories can take anywhere from 3 weeks to 4 months depending on designers.

Store Policies

We do not provide champagne for our guests. As we don’t have a liquor license, we are not legally allowed to serve alcohol.

 

Regarding bringing your own champagne, you can do so granted you are only allowed to consume at the last 15 minutes of your appointment IF THE BRIDE SAYS YES TO THE DRESS, you provide your own cups, the champagne is opened in our back room, and your appointment is finished on time.

 

These guidelines are in place for liability and safety issues, as well as keeping the focus on the BRIDE and the DRESS.

We don’t allow our brides or their guests to go through our dress racks. This is to ensure we keep our gowns in the best conditions for you to try on as well as liability issues. We have a large selection of gowns so the best way to see them all beforehand is to visit our Pinterest page where all our active gowns are listed by the designer.

Alterations

You will likely need alterations after you receive your gown to fine tune the details and ensure your gown fits like a glove. If you have less than 8 weeks available for alterations, we cannot guarantee alterations with our seamstresses or that there won’t be a rush fee for shorter timelines.

We have 3 wonderful seamstresses who take appointments in-house. Pricing is dependent on their own personal rates. Alterations appointments only take place on Tuesdays, Thursdays and Fridays. If you cannot make either of those days, we can refer you to an outside seamstress that can better fit your schedule. You are not obligated to use our seamstresses.

We advise to start alterations 2 months prior to your wedding date to allow for any weight changes. We advise to bring any undergarments you plan on wearing on your wedding day. You also MUST bring your shoes or shoes of the same height you plan on wearing the day of to your alterations appointment.

Alterations are a la carte and are dependent on the seamstress personal rates. The price range can be between $600-$1200. Keep in mind, more detail, lace, bead work, layers, etc. you have on your gown, the more costly it can become. You can always book a consultation with any of our seamstresses to get a price quote prior to starting actual alterations to your gown.